As a summary, this guide will not answer every question for every person in every circumstance. In addition, it is not a substitute for legal advice. If you have more questions, contact the agencies listed below or consult an attorney.
For questions about:
Individual health insurance
Fully insured group health plan
State continuation coverage
Conversion coverage
Contact:
Bureau of Insurance, State Corporation Commission
(800) 552-7945 (In-state only)
(877) 310-6560 (Nationwide)
(804) 371-9741 (BOI Main Number)
(804) 371-9206 (TDD)
http://www.scc.virginia.gov/division/boi/webpages/boiconsumer.htm
The Bureau of Insurance’s Managed Care Ombudsman may be able to help you with some problems if you have a managed care plan such as an HMO or a PPO.
(877) 310-6560
(804) 371-9032
E-mail: ombudsman@scc.virginia.gov
For questions about:
Self-insured group health plans
COBRA continuation coverage
Family and Medical Leave Act
Contact:
U.S. Department of Labor
Employee Benefits Administrator
Employee & Employer Assistance Hotline and Publications
(866) 444-EBSA (3272)
http://www.dol.gov/ebsa.
For questions about:
Medicaid
Contact:
Virginia Department of Medical Assistance Services
(804) 786-4231
http://www.dmas.virginia.gov/
For questions about:
Family Access to Medical Insurance Security (FAMIS)
Contact:
Virginia Department of Social Services, FAMIS
(866) 873-2647
(888) 221-1590 (TDD)
http://www.famis.org/
For questions about:
Virginia Breast and Cervical Cancer Early Detection Program
Contact:
(866) 395-4968
http://www.vahealth.org/breastcancer/
For questions about:
The Federal Health Coverage Tax Credit (HCTC)
Contact:
Internal Revenue Service (IRS)
(866) 628-HCTC
http://www.irs.gov/individuals/index.html
(Click on HCTC); or call HCTC customer service center
Finally, if you would like to obtain a consumer guide for a different state, visit the
eb at http://www.healthinsuranceinfo.net/
