As a summary, this guide will not answer every question for every person in every circumstance.  In addition, it is not a substitute for legal advice.  If you have more questions, contact the agencies listed below or consult an attorney.

For questions about:
Individual health insurance
Fully insured group health plan
Contact:
Pennsylvania Department of Insurance Regional Consumer Office
            (877) 881-6388
            http://www.insurance.state.pa.us/ 

For questions about:
Self-insured group health plans
COBRA continuation coverage
Family and Medical Leave Act
Contact:
U.S. Department of Labor
Employee Benefits Security Administration
Employee & Employer Assistance Hotline and Publications
            (866) 444-EBSA (3272)
            http://www.dol.gov/ebsa/

For questions about:
Blue Cross and Blue Shield
Contact:
Pennsylvania Blue Cross Blue Shield
Highmark Blue Cross Blue Shield
            (800) 544-6679
Blue Cross of Northeastern Pennsylvania and Blue Shield
            (800) 829-8599
Capital Blue Cross and Blue Shield
            (800) 958-5558
Independence Blue Cross and Blue Shield
            (800) 555-7514

For questions about:
Medicaid
Contact:
Pennsylvania Department of Public Welfare
            (800) 692-7462
            http://www.dpw.state.pa.us/
Pennsylvania Department of Public Welfare, 
   Office of Medical Assistance Programs (OMAP)
            (717) 787-1870
            http://www.dpw.state.pa.us/omap 

For questions about:
Pennsylvania Children’s Health Insurance Program (PaCHIP)
Contact:
Pennsylvania Department of Insurance
            (717) 783-1437 or (800) 986-KIDS
            http://chipcoverspakids.com/  

For questions about:
AdultBasic Health Insurance Program
Contact:
Pennsylvania Department of Insurance
1-800-GO-BASIC
http://www.ins.state.pa.us/ins/cwp/view.asp?a=1278&q=527068  

For questions about:
Healthy Woman Project: Breast and Cervical Cancer
              Prevention and Treatment Program
Contact:
Pennsylvania Department of Health
1-877-PA-HEALTH.                                                                           
http://www.pahealthywoman.com/

For questions about:
The Federal Health Coverage Tax Credit (HCTC)
Contact:
Internal Revenue Service (IRS)
1-866-628-HCTC (1-866-628-4282)
http://www.doleta.gov/tradeact/2002act_summary.as
       (Click on HCTC) or call HCTC customer service center

Finally, if you would like to obtain a consumer guide for a different state, visit the
web at http://www.healthinsuranceinfo.net/